Shipping & Returns

Shipping

All packages are shipped via USPS Priority Mail.  Shipping charges are calculated by weight and destination.  If you would like to find out which shipping options are available and the cost prior to placing your order, simply add the items you wish to purchase to your shopping cart and click on the 'Calculate Shipping' button.  Please note that a handling fee of $.50 for all U.S. shipments and $2.00 for all International shipments applies to each order.  Handling fees cover the cost of payment processing fees, packaging supplies, and other miscellaneous business expenses.  *Please make sure you keep your account updated with your correct and current information(ex: name, shipping address, email, etc.), as Me Time Melts will not be held responsible if we ship to an incorrect address provided by you.

NOTE TO INTERNATIONAL BUYERS: ORDER AT YOUR OWN RISK! We will not be held responsible for orders seized by customs, and we will not falsify customs forms to accommodate any orders. Customs forms will all be marked honestly, with accurate product and product value details in accordance with US Federal Law. In addition, International orders may be subject to import taxes and duty fees. The customer is responsible for paying these charges.

When you place an order we will calculate shipping costs for you based on the items in your cart, ship-to destination, and the shipping options available.

Insurance

All orders with a value of up to $50.00, will include insurance.  If your order exceeds $50.00, then it will be at your discretion to purchase additional insurance to cover your entire order against loss or damage while in transit.  Theft is not covered.  If you wish to have your entire order insured, please note this in the 'special instructions/comments' field during checkout before you complete your order.  We will then invoice you for the additional insurance and insure your package accordingly.  If you have a delivery related loss, please contact us immediately, so that we may take the necessary steps to replace your insured items.

Returns/Refunds

All sales are final.  Great care is taken to ensure that your order is complete and carefully packaged, so please make sure you're ordering the correct product(s) and scent(s).  We do not refund monies or make exchanges if a fragrance is not to your liking. If you are unsure of a particular scent, please order a sample size first before purchasing a larger quantity. If you have a manufacturing issue, please contact us immediately via the website so we can resolve the issue; we're here to help!

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